Dimension Data Singapore is also a partner on IDA’s CLT programme. Png of Dimension Data said developing workforce skills through this programme is how the service provider can contribute towards the Smart Nation initiative.
“The programme ensures that there will be talents with the knowledge, skills and experience required to build new expertise and new capabilities in relation to network and security issues of smart city solutions,” he said.“Our programme began in February this year and extends beyond the obvious technical skills development needed to achieve the Smart Nation goal.”
“For example, the skills imparted by our Digital Practice, which engages in smart city and smart home opportunities, span across industries such as healthcare, transportation, retail and banking. This extends the skill set development to include soft skills such as organizational change management.”
According to Png, once technical skills have been adopted, these soft skills are critical in digital transformation, as it involves organizations’ implementation of technology, which in turn impacts the way business is conducted and consequently requires the understanding of how to manage the change of an organization’s culture.
“A culture of experimentation and innovation is nurtured, where young local professionals with less than three years of experience, are provided with opportunities to work in real life projects under close mentorship, from staging to testing and implementation in a client environment,” he said.
Dimension Data will provide on-the-job training and industry experience over a period of nine months to selected Singaporean graduates, who are either fresh out of university or have not had more than three years of work experience.
Key skills include conducting research to evaluate new technologies; applying cryptographic standards; implementing, managing and reviewing risk of network security; configuring firewalls; monitoring and implementing an intrusion detection system; installing and maintaining authentication process; and system testing.
Additionally, a focus on soft skills is ensured through training in business communications and presentation skills. Mentorship is also given both internally through Dimension Data’s senior executives and specialists, and externally by exposure to client projects.